![]() You will then follow the printers instructions to re-connect the device.Ĥ. If it asks you to verify you want to remove the device, click yes. Right click on the printer icon and select Remove. Unplug the printer from the computer by removing the USB cable. ![]() This will start the built in Windows Troubleshooter which can sometimes help identify the issue.ģ. Right click on the printer icon and select Troubleshoot. This will cause your computer to re-setup the drivers for the device and can sometimes help identify the printer.Ģ. Unplug the USB cable from the computer and try to plug it in to a different available USB port. If your printer is displaying as offline, this means your computer is not able to communicate with your printer.ġ. If your printer is displaying as online, you can skip the next step and proceed to printing a test page.
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